About Us

People management, made simple

Moss HR is an independent HR consultancy based in rural Suffolk. We work with small to medium-sized businesses across the East of England and beyond.

Our VALUES underpin everything we do.

Integrity

We do the right thing – even when no one is looking and encourage our clients to do the same.

Partnership

We believe that working in collaboration with you, and your current management team will get the best results. We will work with you to understand your organisation, its strengths and obstacles to get the success you want. There’s never a one size fits all when managing people!

Communication

Straight forward, no nonsense talk is a strength and we pride ourselves on our honest and direct approach. Many issues arise because managers are unsure of how to handle a subject issue – poor performance, unsuitable conduct or appearance is common theme. Tough decision-making is a part of everyday business life and we’re not afraid to take the bull by the horns and have those difficult conversations whilst maintaining an empathetic approach.

Passion

We love what we do and we’re full of passion and positivity. HR is about people, so we build strong relationships based on trust and integrity. We take a positive approach in everything we do and aim for the best solution for you with your organisation’s aims in mind.

Aims

Our main aim is to help you establish and manage good working practices to support your organisation and its employees. This theme runs throughout the employment relationship from creating policies and handbooks to recruiting the right staff and settling disputes, we are there every step of the way.

Behind Moss HR

Joanne is the founder of Moss HR. Joanne’s career shifted from finance to HR in 1999 when she fell into the role of HR Officer for a warehousing and distribution company. Several roles and industries later, and choosing not to return to the full time corporate world after starting a family, Joanne decided to work independently as an HR Consultant. In 2019, she took the next step and formed Moss HR Limited.

Joanne is a Chartered member of the CIPD and her experience covers many industries including education and schools, motor retail, warehousing and distribution, hospitality and the not-for-profit sector, Joanne has a wealth of knowledge built up over her 20-year career in HR.

Joanne’s style is very much hands-on, with sound business acumen, she gets to the root of the issue quickly, coming up with solutions right for your organisation.

The routine stuff

We care very much about your data, that is why we have an in-depth privacy policy that informs you on what happens with your data and we are registered with the ICO.

What our clients say

Jo has been offering us support as an HR Consultant for several years, and her knowledge and expertise are invaluable, particularly when we are dealing with anything ‘out of the ordinary’. She is a useful sounding block for staffing related issues and does an excellent job helping us to keep our HR policies and procedures up to date. She also delivers training to staff, for example she led a session for Line Managers recently on staff management and performance reviews. Jo is friendly, professional and flexible – a real asset to any business.

Joanne’s ability to quickly grasp the issue and provide clarity and expert HR knowledge is the reason why we regularly work with HR Moss on our more complex HR projects

We highly recommend Joanne and cannot thank her enough for all her hard work, and always look forward to seeing her. Joanne has been our HR consultant since we started up as a business in 2008, and has helped and supported us with all our HR concerns and more. When problems have occurred she has always been there with a friendly, positive attitude and has given us the advice we needed.

The Moss HR Toolkit has been perfect! Exactly what we needed to get started. Helped give us real structure with our recruitment procedures. It's so important for us that we do thing correctly as a business. The toolkit was really useful - to give us the templates and advice we needed to create our own internal HR file structure. Hope to work with you more closely as our business grows!

I'm getting a lot from Simple Steps. It's clear and easy to follow, plus everything is laid out logically, so I can prepare for my first employee and know everything is in place before I take the leap. Thanks so much for putting this together.